Last updated: March 2026
Who we are
Velo Websites is a sole trader business operated by Alfie Skeet. We provide website design, development, and maintenance services to small businesses across the United Kingdom.
For any questions about this policy or your data, contact us at [email protected].
What data we collect
We collect personal information that you provide to us directly through the contact form on our website. This includes:
- Your first and last name
- Email address
- Phone number (if provided)
- Business name
- Current website URL (if provided)
- The package you are interested in
- Any additional information you include in the message field
How we use your data
We use the information you provide solely for the following purposes:
- To respond to your enquiry and provide a free review as requested
- To communicate with you about our services
- To prepare quotes and proposals
- To deliver the services you have purchased
We will not use your data for any purpose other than those listed above without your explicit consent.
Legal basis for processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following lawful bases:
- Consent: When you submit the contact form, you consent to us processing your data to respond to your enquiry.
- Legitimate interest: To manage our business relationship with you and deliver services you have requested.
- Contract: Where we need to process your data to fulfil a contract for our services.
Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymised data such as pages visited, time spent on the site, and general geographic region. This data is used solely to improve our website and does not personally identify you.
Google Analytics may place cookies on your device. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Cookies
Our website uses the following cookies:
- Google Analytics cookies (_ga, _gid): Used to distinguish unique visitors and track session information. These expire after 2 years and 24 hours respectively.
We do not use cookies for advertising, remarketing, or any purpose beyond website analytics.
How we store your data
Form submissions are processed by Netlify, our hosting provider, and stored securely on their servers. We may also store your information in our email system and business records for the purpose of managing client relationships.
We retain your data for as long as necessary to fulfil the purposes described in this policy. If you become a client, we retain your data for the duration of our business relationship and for up to 6 years after, as required by UK tax and accounting obligations. If you enquire but do not become a client, we delete your data within 12 months of your last contact.
Who we share your data with
We do not sell, rent, or trade your personal data with any third party. Your data may be processed by the following services as part of running our business:
- Netlify: Our hosting provider, which processes form submissions on our behalf.
- Google Analytics: Anonymised website usage data.
Your rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access: You can request a copy of the data we hold about you.
- Right to rectification: You can ask us to correct inaccurate data.
- Right to erasure: You can ask us to delete your data where there is no compelling reason for us to keep it.
- Right to restrict processing: You can ask us to limit how we use your data.
- Right to data portability: You can request your data in a structured, commonly used format.
- Right to object: You can object to our processing of your data based on legitimate interest.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Complaints
If you believe we have mishandled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact them at ico.org.uk or by phone on 0303 123 1113.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.